Terms of Service

Effective Date : November 15, 2025

Last Updated : November 15, 2025

Welcome to Managed Castle, a property management and homeownership platform operated by Managed Castle, LLC ("Managed Castle," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Service")..

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use the Service. By creating an account, you represent that all registration information is accurate and that you will maintain its accuracy.

2. Account Registration

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. Managed Castle is not liable for any loss or damage arising from unauthorized access to your account.

3. Description of Service

Managed Castle provides homeowners and property managers with tools to organize, track, and maintain property information, including:

  • Maintenance tracking and reminders
  • Expense management
  • Document storage
  • Product and service recommendations
  • Integration with select third-party providers (e.g., Amazon, payment gateways, contractors)

We reserve the right to modify or discontinue any aspect of the Service at any time without notice.

4. Subscription Plans and Payments

Certain features are available through paid subscription plans ("Paid Plans").

  • Billing: Paid Plans are billed in advance on a monthly or annual basis.
  • Renewal: Subscriptions automatically renew unless canceled before the renewal date.
  • Cancellations: You may cancel at any time through your account settings. No refunds are provided for partial billing periods.
  • Payment Processing: Payments are processed through third-party providers (e.g., Stripe). You authorize Managed Castle and its payment partners to charge your designated payment method.
  • Taxes: You are responsible for any applicable taxes related to your subscription.

5. User Conduct

You agree not to:

  • Use the Service for any unlawful, fraudulent, or abusive purpose.
  • Interfere with or disrupt the Service or servers connected to it.
  • Reverse engineer, decompile, or attempt to extract source code from the Service.
  • Upload malicious code, spam, or unauthorized advertisements.
  • Misrepresent your identity or affiliation with any person or entity.

Managed Castle may suspend or terminate your account for violations of these Terms.

6. Third-Party Services

The Service may include links to or integrations with third-party platforms such as Amazon, Google, or home service providers. Managed Castle is not responsible for the content, products, or services provided by third parties, and your interactions with such parties are governed by their own terms.

7. Intellectual Property

All content, trademarks, graphics, and code within the Service are the property of Managed Castle or its licensors. You may not copy, modify, distribute, or create derivative works without prior written consent.

Users retain ownership of any content they upload but grant Managed Castle a worldwide, royalty-free license to host, display, and use such content solely for the purpose of providing the Service.

8. Privacy

Your privacy is important to us. Our collection and use of personal information are governed by our Privacy Policy, which forms part of these Terms.

9. Data and Backups

Managed Castle makes reasonable efforts to back up user data, but we do not guarantee that data will always be available or recoverable. You are encouraged to maintain your own backups of important documents and records.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. Managed Castle disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and data accuracy.

We do not warrant that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, Managed Castle, its affiliates, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising out of or related to your use of the Service.

Our total liability for any claim shall not exceed the amount you paid to Managed Castle in the preceding twelve (12) months.

12. Indemnification

You agree to defend, indemnify, and hold harmless Managed Castle and its affiliates, officers, and employees from any claims, damages, losses, liabilities, or expenses arising from your use of the Service or your violation of these Terms.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms or if continued access poses risk or liability to us. Upon termination, your right to use the Service will immediately cease.

14. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting to our website or app. Continued use after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed under the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Salt Lake County, Utah.

16. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You waive the right to participate in class actions or jury trials.

Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and any applicable subscription or integration agreements, constitute the entire agreement between you and Managed Castle with respect to the Service.

Contact Us

For questions about these Terms, contact:

Address: Managed Castle, LLC
Salt Lake City, UT, USA